Frequently Asked Questions
Company & Services Overview
What services does Rite Way Phoenix offer?
Rite Way Phoenix specializes in HVAC, plumbing, water purification, drain and sewer services. We provide AC installation and repair, heating services, water heater installation, hydro jetting, and indoor air quality solutions—ensuring year-round comfort for Phoenix homeowners.
Do you offer 24/7 emergency services in Phoenix?
Yes! We offer 24/7 emergency HVAC and plumbing services in Phoenix. Whether it’s a broken AC in the summer or a burst pipe, we’re here to help—day or night.
What areas do you serve in Arizona?
We serve Phoenix, Scottsdale, Mesa, Chandler, Glendale, Gilbert, Tempe, Sun City, Cave Creek and the East Valley. Contact us to confirm service availability in your neighborhood!
How can I schedule an appointment?
Scheduling is easy! Book online or call us for same-day service in Phoenix.
Does Rite Way complete jobs on time and on budget?
Yes! With nearly 10,000 reviews and a 4.9-star rating, we’re known for finishing projects on schedule, with clear communication and no surprise costs.
Pricing & Financing
Do you offer financing options for Phoenix homeowners?
Yes! We offer flexible financing for AC installations, heating systems, water heaters, and major plumbing upgrades—making home comfort more affordable.
Do you offer maintenance plans for your services?
Absolutely! Our maintenance plans keep your HVAC, plumbing, and water filtration systems running efficiently year-round. Routine service helps prevent costly repairs and extends system lifespan.
Technician Expertise & Service Quality
Are your technicians certified and experienced?
Yes! Our licensed, background-checked technicians are highly trained to provide top-quality HVAC and plumbing services in Phoenix.
What makes Rite Way Phoenix different from other service providers?
Rite Way Phoenix stands out for our 24/7 emergency service, upfront pricing, certified technicians, and commitment to customer satisfaction and we’ve been serving Arizona since 1959.
Do you actually repair all air conditioning makes and models?
Yes! Our skilled technicians can repair, service, and install all AC brands and models, including Trane, Carrier, Lennox, Goodman, Rheem, American Standard, and more.
Energy Efficiency & Home Comfort
How can I lower my energy bills during Phoenix summers?
Lower your cooling costs in Phoenix by scheduling regular AC maintenance, upgrading to a smart thermostat, sealing air leaks, and installing a high-efficiency AC unit.
How can I improve my home's air quality in Phoenix?
Indoor air quality is crucial in Phoenix due to dust, allergens, and dry air. We recommend:
-Installing an air purification system
-Regular duct cleaning to remove dust buildup
-Using high-efficiency air filters
-Adding a whole-home humidifier for balanced humidity
Do you recommend filtration systems?
Yes! A whole-home air filtration system removes dust, pollen, bacteria, and VOCs, ensuring cleaner indoor air.
Do I need a water softener in Phoenix?
Yes! Phoenix has some of the hardest water in the country. A water softener prevents scale buildup, extends appliance lifespan, and improves skin and hair health.
How long does an HVAC system last in Phoenix?
Due to Phoenix’s extreme heat, HVAC systems typically last 10-13 years with proper maintenance. Regular tune-ups can help extend its lifespan.
Regular Maintenance & System Longevity
How often should I get my HVAC checked?
We recommend HVAC maintenance twice a year—once in spring before summer heat and once in fall before winter.
What’s included in an HVAC tune-up?
Our comprehensive HVAC tune-up includes:
– Full system inspection
– Cleaning coils & filters
– Checking refrigerant levels
– Lubricating moving parts
– Ensuring proper airflow & efficiency
– Freon Leak Check
– Carbon Monoxide Safety Check
How often should I get my plumbing systems checked?
We recommend an annual plumbing inspection to catch leaks, corrosion, or drain blockages before they turn into costly repairs.
Do tankless water heaters require maintenance?
Yes! Tankless water heaters need annual flushing to prevent mineral buildup and keep them running efficiently.
