Speed matters with a lot of plumbing issues. The way they schedule and dispatch allows them to get out to you much more quickly I'm comparison to others we called. They were able to be in our house with a diagnosis of the issue in under 24 hours for no extra charge. In addition, they recommend another company for restoration after a sink leak, who made it out within a couple hours. Some specialized parts were needed for the repairs so that not everything could be done same day, but 48 hours after calling, all repairs are completed, the documentation has been submitted for water damage claims, and their partner company is already working on restoration.